Srichai Watch
Frequently Asked Questions
Srichai Watch's FAQs answers frequently asked questions about the watches and services offered including store locations, maintenance, repair, and warranty
What brands does Srichai Watch carry?
Srichai Watch is part of the global network of Official Rolex and Tudor Retailers. You can find a selection of Rolex Classic and Professional watches, as well as Tudor’s classic, sports, diving, and heritage-inspired watches at our boutiques.
Where are Srichai Watch boutiques located?
Our Rolex and Tudor boutiques are located at CentralWorld Mall in Bangkok, Thailand. The boutique addresses are as follows:
Srichai Watch Rolex Boutique
CentralWorld 1st Floor (Unit A114),
4 Rajdumri Road, Patumwan,
Bangkok 10330, Thailand
Tel: +66 2 252 9939
Get Directions
Srichai Watch Tudor Boutique
CentralWorld 1st Floor (Unit A114),
4 Rajdumri Road,
Patumwan, Bangkok 10330, Thailand
Tel: +66 2 252 9939
Get Directions
What payment methods do you accept?
Srichai Watch accepts payments in cash and all major credit cards (American Express, Visa, Mastercard, UnionPay) Cash, AliPay, WeChat Pay. Kindly enquire with our boutique staff for more details.
Do the watches come with product warranty?
All Rolex and Tudor watches sold at Srichai Watch come with an international five-year guarantee that will be completed and dated at the time of purchase.
Does Srichai Watch provide after-sales service?
As an Official Rolex and Tudor Retailer, we are authorised to receive your Rolex and Tudor timepieces for servicing at the Rolex Service Centre. Equipped with the requisite expertise and technical proficiency, the staff at the Rolex Service Centre can provide guidance on all aspects of care for Rolex and Tudor watches.
Why must I service my mechanical watch?
A mechanical watch consists of numerous metal components working in harmony, collectively known as the ‘movement.’ Over time, wear and tear, along with the degradation of lubricating oils, can impact its performance and timekeeping precision. To maintain optimal functionality and longevity, regular servicing is highly recommended.
When should I service my watch?
We recommend having your watch serviced at the Rolex Service Centre once every three to five years.
What should I do if my watch requires servicing or repair?
Please bring your watch to an authorised Rolex Service Centre for servicing or repair.
How long does it take to service and repair a watch?
The time frame and costs for watch servicing and repair are determined on a case-by-case basis. Upon receiving your watch at the Rolex Service Centre, your requests will be noted before sending it for examination by a watchmaker. Following that, an estimate of the work required will be provided for your approval before we proceed.
How should I care for my watch on a daily basis?
We recommend that you keep your watch wound regularly, clean it gently with a microfibre cloth, and avoid placing it near highly magnetised gadgets and objects.